We'd love to hear from you

Having made hundreds of thousands of blinds in the last 30 years, we have a vast wealth of experience. We will always give you honest advice based on the info you supply us.

Our customer service team always strives to provide transparent, timely, and fair customer service. We're problem solvers at heart that love nothing more than turning frowns upside down.

Here's how you can get in touch...

Get in touch

Want to find out more about our products? We're here to help in any way possible. 

Give us a call: 0161 388 9340

Our friendly customer service team are available to take your on Monday to Thursday from 8:30 am to 5:30 pm, and 8:30 am-4 pm on Friday. We don't use automated phone services or anything like that, we try to answer every call within 3 rings.

Drop us a message

Fill out the contact form on the right of the page and one of our team will get back to you as soon as we can.

Ask a question on live chat

Don't want to wait around? Get in touch via live chat and we'll do everything we can to help.

Send us an email

You can also email us at [email protected]  

Check out our FAQ Pages

Our  extensive FAQ Page, is a great place to start when are have a question,  you might find the answer to your query there.

Where is my Order?

When you order with us, once your order is dispatched we send you an email with the delivery tracker and all the information you need. On average it takes about 7-10 days to make and deliver your order at standard times (excluding holiday periods).

Drop us a message

Contact Information

If the issue with your blind falls into the categories as shown above, please complete the return request form below and a member of our customer service team will review the information provided and respond within 3 working days. (excluding bank holidays, public holidays and weekends). In the case that an item was received damaged, please keep all packaging as we may ask you to photograph any obvious damage to the box/packaging.

Order Number (Number starting with WLB)

Reason for contacting support

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