Find out more about We Love Blinds, our products, and our services in our extensive frequently asked questions section.

General FAQ

Placing an order

I've placed an order but didn't get an order confirmation email

Why can't I see my order when I log in to my account?


How much are the delivery charges?

How fast is your delivery service?

Where can you deliver to?

Where is my order?

Do you let me know when my order is ready?

What happens if I am not in when the delivery arrives?

The parcel is damaged, what do I do?


How do I order a sample?

How many samples can I order

How long does it take for samples to be delivered?

Payment Methods

Pay Later With Klarna



Returns & Refunds


My order has not arrived, what should I do?

Damaged or missing items

My items are the wrong size, what can I do?

I measured incorrectly, what can I do?

My blinds have arrived, but I have changed my mind.

Measuring & Fitting

Measuring and Fitting

Do you provide an installation service?


Need an answer that's not listed here?

We've done our best to include a varied range of answers to the most often posed questions, but if we've missed something out, please let us know using the quick form below.